If you have an official support request or problem, we can not help you with that as we do not work for Dell. You need to contact Dell/Alienware on their official support forum or on their official page.
My Laptop: ALIENWARE 15 R2 (2015) 6th Generation Intel® Core™ i5 6300HQ (Quad-Core, 6MB Cache,up to 3.2GHz w/ Turbo Boost) FullHD 2MP Camera with dual digital microphones. Are you talking about a legacy 15x? Meaning - pre-dell 15x? If so, you need to stick with the legacy fx program. The current Command Center which includes AlienFX is for the current line of Dell/AW notebooks.
There is no official support on this page. Everyone is free to make a thread but if you require official support the aforementioned links should be your first posts so that Dell/Alienware can try to fix the problem.A community to discuss everything Alienware, from laptops to desktops to gear.This is not an official company subreddit.
If you have a problem please contact Alienware through proper phone support or social media for official support.Please no selling in this sub-reddit! There are other places for that.Please review Alienware's official before asking how to work on your laptop or desktop!Please email if you have any major issues!.Alienware's official Support.Alienware's Official page.Alienware's Tech support # 1-866-287-6727.Tweet support.Check out these other awesome reddits:.Alienware's Official webpages.
Just re-directs to Dell now:(. Also just re-directs.Please keep the discussions civil. We welcome everyone and value all of your opinions but attacking another member for their choice in brands will not be tolerated and will result in an immediate ban without warning.